Returns

Returns & Refund Policy

This store is operated by Blake Bachert LLC (“Company”) on the Shopify platform.

All sales are final.
We do not accept returns, exchanges, or offer refunds once a purchase has been completed.

SECTION 1 : Sales Policy

By placing an order on this store, you acknowledge that purchased items cannot be returned, refunded, or exchanged for any reason
This policy applies to all products, collections, and merchandise offered by the Company
The Company does not guarantee individual satisfaction beyond successful order delivery or access to purchased digital/physical goods

SECTION 2 : Exceptions

Although sales are final, we may assist on a case-by-case basis in situations involving:

Incorrect item received, only if verified by order records
Non-delivery of a physical order, where tracking confirms failure to reach destination
Failure to access a delivered digital product, where purchase is verified but access was not granted

These cases do not guarantee refunds; and may result only in support-based resolution such as re-sending product, updating access, or correcting fulfillment failures.

SECTION 3 : Order Issues & Support

If your order involves any of the issues listed above, you may contact support:

Email : support@blakebachert.com
Support Hours : Monday through Friday, 9AM to 3PM Pacific Standard Time (PST)

The Company may request proof including order number, email used at checkout, or delivery address to verify any claimed issue.

SECTION 4 : Chargebacks & Payment Disputes

Attempting a chargeback or payment dispute on purchases labeled “final sale” may result in the termination of future access to the Company’s services
Any payment dispute submitted through Shopify may be reviewed by the platform's dispute system independently